Service Excellence

At Slaters & Co, we take pride in delivering professional friendly accountancy services to all our clients. Through our founding principles of service excellence, integrity and friendliness backed by the best financial systems, we seek to ensure that all our clients have the best possible experience with us.
Each year, we carry out a client satisfaction survey so that we can be aware of how we are doing and where we might improve. We thought you may be interested to see the results from our latest survey:

· 91% of clients are satisfied or very satisfied with the services they receive from Slaters
· Over 90% of clients are very satisfied with our customer service, communication and staff knowledge and professionalism
· 100% of clients would be likely to recommend Slaters

In terms of where we might improve, some clients expressed an interest in electronic post via e mail and also on line book keeping and bank reconciliation. We have listened to this feedback and can confirm that these services are now available to any client who wishes to use them. Please get in touch with us for further details of how to register for these services a no extra cost.

Telephone 01782 566101 or email